Terms & Conditions

Last updated: 9 August 2026

These terms and conditions apply to your use of phnxgrouptools.shop, operated by PHNX Group Ltd (company number 17062646, registered office 29 Cheyne Walk, London, England, NW4 3QH). By placing an order with us, you agree to these terms.

Products

We make every effort to display our products, including images, descriptions, and pricing, as accurately as possible. Colours may vary slightly depending on your screen. All prices are shown in GBP (£) and include VAT where applicable.

Orders and Payment

By placing an order, you're making an offer to buy the item(s) in your cart. We accept payment via the methods shown at checkout. We reserve the right to refuse or cancel an order, for example if an item is out of stock or there's a pricing error, and will notify you if this happens.

Delivery

See our Shipping & Delivery page for processing times, delivery estimates, and delivery areas.

Returns, Refunds & Warranty

See our Returns & Refunds page for full details on our 14-day return window and 1-year warranty against manufacturing defects.

Limitation of Liability

To the fullest extent permitted by law, PHNX Group Ltd is not liable for any indirect or consequential loss arising from your use of our website or products. Nothing in these terms limits your statutory rights as a consumer under UK law.

Intellectual Property

All content on this site, including text, images, and logos, is owned by or licensed to PHNX Group Ltd and may not be used without our permission.

Governing Law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with an updated "last updated" date.

Contact

Questions about these terms? Email support@phnxgrouptools.shop or call +44 7451 268818.